I was reminded the other day about the importance of narrative storytelling and theory of mind in communicating with patients' families. A good storyteller, say Stephen King, has theory of mind - he can see into the minds of his readers and anticipate how they are going to react to what he writes, to the story he's narrating to them. He knows full well that if he uses a vocabulary that they don't understand that they can't possibly engage with his story.
So if you EVER use the word "intubation" while talking to a family, or "mesenteric ischemia" or "lumbar puncture" or similar technical jargon, you are not going to engage them with your story, and you are going to confuse and frustrate them. You must use your theory of mind to infer what parts of your medical vocabulary that laypeople do not understand (most of them).
Next, you cannot enter the room of a patient who, say, crumped from flash pulmonary edema and was intubated, and start talking about "mitral stenosis" and "wedge pressures" and "diuresis". They have NO IDEA what those things mean. A better narrative would be:
So if you EVER use the word "intubation" while talking to a family, or "mesenteric ischemia" or "lumbar puncture" or similar technical jargon, you are not going to engage them with your story, and you are going to confuse and frustrate them. You must use your theory of mind to infer what parts of your medical vocabulary that laypeople do not understand (most of them).
Next, you cannot enter the room of a patient who, say, crumped from flash pulmonary edema and was intubated, and start talking about "mitral stenosis" and "wedge pressures" and "diuresis". They have NO IDEA what those things mean. A better narrative would be:
"She had rheumatic fever when she was a child, right? Well rheumatic fever injures and inflames the heart valves and over the years they can stiffen from that inflammation and injury. It's just like a guy who injures his knee playing football in high school and then years later has arthritis in the area of that injury. Same thing, basically. Anyway, the heart compensates for that stiff or constricted valve over the years by building up pressure behind the valve, just like pressure builds up behind the kink in a garden hose. You can live like that for a long time because the heart and body are good at compensating, but there comes a point where the pressure behind the kink in the hose or the stiff valve causes fluid to leak into the lungs and then it's hard to breathe with the lungs wet and heavy. This is essentially what's happened to her - she came in with low oxygen and trouble breathing from fluid in the lungs caused by a stiff valve in the heart. So we have to remove fluid with water pills to get her breathing without the assistance of the breathing machine, and then she's going to need surgery to replace that valve at some point, which will be determined by the surgeon."